|
|
FAQ |
|
|
|
| Memberships and Payment |
Back |
|
|
| |
| Q. How does Gold and Platinum MEMBERSHIP work? |
| A. Gold membership has all the features required to contact a member however valid for a shorter period. Platinum membership has all the features and can be used for a longer period, where you will have the total control of who you want to contact by sending, receiving and replying to unlimited members of your choice. To contact a member you can email, mail, sms, chat, phone etc.. The membership features can be viewed at the link https://matrimonial.findyourfate.com/membership.php
|
Top
|
| Q. I have registered at findyourfate.com (for astrology service) can I use dating? |
A. Yes, as long as you are above 18 years old and you use a valid username and password. You can use this dating channel at findyourfate.com.
|
Top
|
| Q. I am a paid member at findyourfate.com (for astrology service) can I use dating services - gold and platinum membership |
A. No, the gold and platinum services are for dating services only and needs to be paid separately. You have an upgrade option available in the "My Profile" area
|
Top
|
| Q. What are your payment options? |
A. Our Membership payment options are:
|
 |
Online via our Secure Credit Card transaction |
|
Direct deposit of e-cheque to our designated account. (needs prior confirmation from us) |
|
Top
|
| Q. If I use my credit card to become a Gold member / Platinum member what will it show as on my credit card statement? |
A. If you have a Visa, Mastercard or Bankcard the entry on your credit card statement will display as "fyf.com"
|
Top
|
| Q. When my membership expires do you automatically recharge my credit card? |
| A. Absolutely not, it is entirely up to you as to whether you wish to renew your membership or not
|
Top
|
| Q. How do I know your payment gateway is secure? |
A. A. Safe Technology:
We do not handle or store your card information, the entire payment routine is handled by www.2checkout.com. Through their secure server software (SSL) which is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number and name, so that it cannot be read as the information travels via the Internet. This technology provides a secure connection that keeps data private during transmission over the Internet. Security can be verified by a lock appearing on your browser as shown below |
and also by the web address containing https:// in the address bar of your browser. This signifies that you have entered a secure area.
|
|
|
