| FAQ |
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| Username and Password |
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| Q. Why does my username and password keep getting rejected? |
| A. Your username and password have to be entered correctly, the most common reason is entering a space before you start typing (Think of it as the same as your phone number or bank pin number, if you enter the wrong digit you won't get access), you will find your correct username and password in your Welcome page or you can have your username and password sent to you immediately by clicking on "Forgot Password" and entering your Login ID used at the time of registration.
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| Q. I've forgotten my username and password! |
| A. Your username and password are recorded in the welcome page when you joined, or you can click on "Forgot Password" which is located at the top of each page on the website and your correct username and password will be e-mailed to you instantly.
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| Q. Can I change my password? |
| A. Yes you can change your password when you are updating your profile.
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| Q. Can I change my Username? |
A. No sorry.
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| Q. Compatibility reports and reading - who can use this? |
| A. Compatibility report at dating is a feature to provide matchmaking as per astrological reading. This service is provided free of charge to Platinum members, trial members and Annual members. All other membership types require making payment to avail this service.
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